Shipping Policy

Shipping Policy

Last Updated: July 31, 2026

At 1Yorkville Dental, we are committed to providing a reliable and convenient shopping experience. We carefully process and deliver your oral care products using trusted Canadian shipping partners.

Enjoy free shipping on all orders delivered across Canada.

1. Order Processing Time

Orders are processed within:

1–3 business days

after payment confirmation.

Orders placed on weekends or Canadian public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information.

2. Shipping Within Canada

We currently offer shipping throughout Canada.

Your order may be delivered through trusted carriers, including:

  • Canada Post
  • UPS Canada
  • Purolator
  • FedEx Canada

The shipping carrier may vary depending on your location, package size, and delivery availability.

3. Delivery Time Estimates

Estimated delivery times after shipment:

Major Canadian Cities

Examples:

  • Toronto
  • Vancouver
  • Calgary
  • Montreal
  • Ottawa

Estimated delivery:

3–7 business days

Rural and Remote Areas

Estimated delivery:

5–10 business days

Delivery times may vary due to weather conditions, holidays, carrier delays, or remote locations.

4. Free Shipping

We provide:

🚚 Free Standard Shipping Across Canada

There are no additional shipping fees for standard delivery.

Any applicable shipping promotions will be clearly displayed during checkout.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking information to follow your delivery status.

6. Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Please carefully check:

  • Full name
  • Shipping address
  • Postal code
  • Contact information

If an incorrect address is provided, please contact us as soon as possible. We will do our best to assist before the order is shipped.

7. Delayed or Lost Packages

While we work with reliable Canadian carriers, delivery delays may occasionally occur due to circumstances outside our control, including:

  • Severe weather
  • Carrier delays
  • Holiday shipping volumes
  • Incorrect delivery information

If your order has not arrived within the expected delivery timeframe, please contact our support team and we will assist you.

8. International Shipping

Currently, we focus on serving customers across Canada.

International shipping availability may be introduced in the future.

9. Contact Us

If you have any questions regarding shipping, please contact:

1Yorkville Dental

Email:
support@1yorkville-dental.com